1.

Definitions:

"Customer" means you.
"Melair" means Melbourne Airport
"Melair WiFi" is the public wireless High Speed Internet Access network providing coverage in and around Terminals 2, 3 and 4 at Melbourne Airport and operated by Melbourne Airport.
"Service" means the provision of Melair WiFi to the customer.

2.

Prices:

• Current fees for use of the Melair WiFi service will be displayed to the customer before use.
• All prices are in AUD and are GST inclusive
• All prices displayed on MelairWiFi are subject to change without notice.
• Melbourne Airport accepts most major credit cards including: Visa, MasterCard, Diners Club and American Express. The charges will appear on your credit card bill.
• The maximum session length is 24 hours. Your session will automatically end at this time. If you manually log-off from the service, your session will automatically end at this time.
• You are liable for all fees incurred by your Melair WiFi account whether it's use was authorised by you or not.

3.

Appropriate Use:

• The customer is responsible for exercising legal, ethical, moral and appropriate Internet and E-mail behaviour when using Melair WiFi.
• Melbourne Airport reserves the right to terminate or restrict any customer's access to or usage of Melair Wifi at any time if these Terms of Use are breached.
• You must comply with all directions issued by Melbourne Airport relating to use of your Member ID and access to Melair WiFi.

4.

Security:

(a) If data security is a concern, Melbourne Airport recommends that customers adopt the following:

• Personal hardware or software firewall;
• Regularly update your virus scanner;
• Use of Virtual Private Network (VPN) with IPSec or L2TP encryption to encrypt your data when accessing a corporate intranet or network.

(b) You must keep your member ID confidential.

(c) You must immediately notify Melbourne Airport if you become aware that your Member ID has become known by an unauthorised third party or of any unauthorised use. Notice provided by you under this clause does not release you from your responsibilities under the Terms of Use.

(d) We will take reasonable steps to secure the Melair WiFi however the Internet is sometimes unreliable and insecure. Melbourne Airport does not guarantee the security of Melair WiFi or the systems (including the Internet and your hardware and software) used to access Melair WiFi, or any information that passes through such systems.

5.

Disclaimer:

(a) We do not provide any warranties that Melair WiFi is undisrupted, delay free, constant, error free or free from malicious software such as computer viruses.

(b) We are not responsible for:

1. The functionality or content of any internet site or service accessed via Melair WiFi;
2. loss caused by factors which could reasonably be considered to be outside our control such as faults in third party equipment;
3. loss of data or loss of profits or revenue; and
4. any loss to the extent that it is caused the customer, for example, through your negligence or breach of contract.

(c) The Customer will indemnify Melbourne Airport for any loss of damage we may suffer as a result of any negligent act performed by you.

6.

Privacy:

• Information obtained through Melair WiFi is restricted to your credit card details which are automatically encrypted. This data is then used by our merchant facility to debit payment from your credit card for the agreed fee. Melbourne Airport will then forward a receipt to your nominated email address. We may forward your details onto a credit reporting agency.
• The National Privacy Principles as set out in the Privacy Act 1988, as amended by the Privacy Amendment (Private Sector) Act 2000, are to be complied with in every respect by us.

7.

Refunds:

• Once the Melair Wifi has been accessed and a purchase of the Service has commenced, no refund is permitted unless in Melbourne Airport's reasonable opinion, a technical problem resulted in the customer being unable to connect to the Service.

8.

Termination:

• You may stop using Melair WiFi at any time.
• We may immediately suspend, terminate or limit your access to Melair WiFi if:
  (a) you are in breach of the Terms of Use;
  (b) we believe on reasonable grounds that there is a real risk of serious loss or damage to us or a third party if we do not suspend, terminate or limit your access;
  (c) there is an emergency;
  (d) there is an unusually high use of the Service; or
  (e) you fail to pay any fees to Melbourne Airport.